Applicability of This Policy
This Policy applies to our services, which include the services we provide on https://dydx.exchange or any other websites, pages, features, or content we own or operate (collectively, the “Sites”) or when you use any dYdX API or third party applications relying on such an API, and related services (collectively, the “Services”). If you do not agree with the terms of this Policy, do not access or use the Services, Sites, or any other aspect of our business.
What We Collect
When you interact with our Services, we may collect:
How We Use Information
We may use your information to help maintain the safety, security, and integrity of you and our Services, including to:
We may use information we collect to provide customer support, including to:
We may use the information we collect for testing, research, analysis, and product development to improve your experience. This helps us to improve and enhance the safety and security of our Services, improve our ability to prevent the use of our Services for illegal or improper purposes and develop new features and products relating to our Services.Legal and Regulatory Compliance
We may verify your identity by comparing the personal information you provide against third-party databases and public records. We may use the information we collect to investigate or address claims or disputes relating to use of our Services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.Direct Marketing
We may use the information we collect to market our Services to you. This may include sending you communications about our Services, features, promotions, surveys, news, updates, and events, and managing your participation in these promotions and events. If you do not want us to send you marketing communications, please opt out by selecting “unsubscribe” to any marketing email sent by us or by contacting us at email@example.com.
How We Share & Disclose Information
We may share your information in the following circumstances:
To view or update your information, contact us at firstname.lastname@example.org.We store your information throughout the life of your use of the dYdX protocol and retain your information for a minimum of five years to comply with our legal obligations or to resolve disputes. If you cease using the dYdX protocol, we will neither use your information for any further purposes, nor sell or share your information with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law, or in accordance with this Policy.
We maintain administrative, technical and physical safeguards designed to protect the personal information we maintain against unauthorized access or disclosure. No system can be completely secure. Therefore, although we take steps to secure your information, we cannot guarantee that your information, searches, or other communication will always remain secure. You are responsible for all activity on the dYdX protocol relating to any of your Ethereum network addresses and/or cryptocurrency wallets.
To the extent prohibited by applicable law, we do not allow use of our Services and Sites by anyone younger than 18 years old. If you learn that anyone younger than 18 has unlawfully provided us with personal data, please contact us at email@example.com and we will take steps to delete such information, close any such accounts, and, to the extent possible, prevent the user from continuing to use our Services.
Changes to This Policy
If we make any changes, we will change the Last Updated date above. We encourage you to review this Policy to stay informed. If we make material changes, we will provide additional notice, such as via the email specified in your account or through the Services or Sites.
Online Tracking Opt-Out Guide
Like many companies online, we use services provided by Google and other companies that use tracking technology. These services rely on tracking technologies—such as cookies and web beacons—to collect directly from your device information about your browsing activities, your interactions with websites, and the device you are using to connect to the Internet. There are a number of ways to opt out of having your online activity and device data collected through these services, which we have summarized below:
Notice to California Residents
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide this CCPA Notice to California residents to explain how we collect, use and share their personal information, and the rights and choices we offer California residents regarding our handling of their personal information.CCPA Scope and Exclusions
This CCPA Notice, including the description of our Privacy Practices and your Privacy Rights, apply only to California residents whose interactions with us are limited to:
This CCPA Notice does not apply to the personal information we collect, use or disclose about:
The CCPA grants individuals the following rights:
Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. We will also respond to requests for information and access only to the extent we are able to associate with a reasonable effort the information we maintain with the identifying details you provide in your request. If we deny your request, we will communicate our decision to you. You are entitled to exercise the rights described above free from discrimination.How to Submit a Request
To request access to or deletion of personal information to firstname.lastname@example.org.Identity Verification
The CCPA requires us to verify the identity of the individual submitting a request to access or delete personal information before providing a substantive response to the request. We will ask you to verify your identity when you submit a request.Authorized Agents
California residents can empower an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have a written authorization confirming that authority.
Additional Disclosure for Our Consumers and Customers
The types of personal information we collect and share can include:
When you are no longer our customer, we continue to share your information as described in this notice.Reasons We Can Share Your Personal Information
We need to share users’ personal information to operate certain aspects of the dYdX protocol and our business. Below, whether we share your personal information, the reasons we share you personal information and whether you can limit this sharing:
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured ﬁles and buildings.How Does dYdX Collect My Personal Information?
We collect your personal information, for example, when you deposit cryptoassets in the dYdX protocol, make trades using the dYdX protocol, or withdraw cryptoassets from the dYdX protocol. We may also collect your personal information from other companies.Why Can’t I Limit All Sharing?
Applicable laws give you the right to limit only (1) sharing for affiliates’ everyday business purposes, (2) affiliates from using your information to market to you, and (3) share for nonaffiliates to market to you. We do not share any information to any of those parties for those reasons; thus, you may not limit sharing of information.
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
As used in this Additional Disclosure section, “affiliates” refer to companies related by common ownership or control; “nonaffiliates” refer to companies no related by common ownership or control; and “joint marketing” refers to a formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Please contact us if you have any questions about this Policy or if you are seeking to exercise any of your statutory rights. We will respond within a reasonable timeframe. You may contact us at email@example.com or at our mailing address below:
dYdX Trading Inc.
44 Montgomery Street, Suite 2310
San Francisco, California 94104