dYdX previously reported that certain accounts were blocked because some portion of funds in those accounts had interacted with Tornado Cash, which was recently added to the U.S. Treasury’s sanctions list.
dYdX has updated our compliance settings to account for recent developments, and dYdX is currently blocking less than 0.1% of wallets connected to the exchange.
If you believe your account remains incorrectly blocked, please reach out to email@example.com.
As a reminder, dYdX Trading does not have the ability to take custody of customer funds. All customers that deposit to the protocol can always withdraw and will always maintain custody of their funds. dYdX Trading does have the ability to put users’ accounts in close-only mode on our hosted matching engine.
dYdX is committed to providing the best product to its users, as well as providing a product that can be reliably used by the global community. We apologize for any inconvenience and appreciate your patience as we navigate this unprecedented event.